Job Details
  • Reference403491A_1674174631
  • LocationCanberra
  • Job TypeFull Time
  • Posted7 days ago
  • ConsultantLeanne Porter
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our Federal Government client is seeking to engage an APS5 Compliance Officer on a contract for 12 months.
Duties & Responsibilities:
  • Undertaking compliance activities in accordance with the relevant legislation, Agency guidelines and documented process.
  • Ensuring escalations and critical incidents are managed in accordance with Agency framework.
  • Maintaining accurate records of decisions using Excel and CRM based system products.
  • Analysing participant and provider data to assess payments made against participant plans.
  • Completing highly complex assessments to ensure payments are accurately delivered to customers.
  • Providing assistance and technical advice to support the team through mentoring, development opportunities and monitoring performance.
    Capabilities of the role:
    Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
    Building Customer Loyalty
    Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
    Continuous Learning
    Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
    Managing Work
    Effectively managing one's time and resources to ensure that work is completed efficiently.
    Leveraging Feedback
    Taking full advantage of opportunities to receive and explore feedback about own performance (from assessments, managers, co-workers, internal/external partners, or customers); responding favourably to feedback and using it constructively to take action to improve knowledge, skills, behaviour, and impact on others.
    Technical / Professional Knowledge or Skill
    Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
    Managing Relationships
    Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
    Quality Orientation
    Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
    Consistently maintaining high levels of activity or productivity; operating with vigour, effectiveness, and determination over extended periods of time.
    Mandatory Requirements:
  • Applicants must be able Australian Citizens.

    If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email for further discussion.