Job Details
  • Reference402335D_1672970598
  • LocationPerth
  • SalaryAU$40 - AU$45 per hour + + SUPER
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantHayden Wadsworth

Strategically manage complex claims and enquires for an organisation with a rewarding purpose whilst providing vital assistance to the community. Using youre experience as a claims and customer service consultant you will also receive training to navigate a variety of policy and procedures surround the case management of veteran assistance. This a great opportunity for an experienced administrator who is looking to be trained to a higher skillset within the federal government space.

Position Responsibilities:

  • Undertaking claims from start to completion/decision
  • Investigation claims and making determining decisions in line with relevant policies and legislation
  • Providing advice and interpretation - both over the phone and in writing
  • Liaising with stakeholders both internally and externally
  • Undertaking any other administration tasks as part of the claims process

About you:

  • You will have previous experience working within a case management capacity - handling large and complex claims
  • You will have excellent written and verbal communication skills
  • You will have previous experience working with policies, procedures, and legislation
  • You will be autonomous and have excellent time management and organisational skills
  • You will have great customer and stakeholder skills and comfortable having difficult conversations on occasions
  • You will be comfortable working to strict timeframes in relation to completion of tasks


  • ASAP start date pending Federal Police Check
  • 6-12 month temporary assignment
  • Full time hours Monday to Friday, 7.5 hours per day
  • Perth CBD location
  • $40-45 per hour + super
  • Federal government organisation

*** The successful candidate for this role must hold Australian Citizenship and complete a federal police check ***

Chandler Macleod:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. This is a great opportunity for an experienced claims and investigations candidate to join a busy Federal Government department.