Job Details
  • Reference373057B_1619507402
  • LocationDarwin
  • Job TypeContract
  • Posted9 days ago
  • ConsultantOrla Gillespie

Our Federal government client is seeking an experienced Community Engagement Officer to join the team.

  • APS6 level
  • 12-month contract - possibility of extension
  • Hourly rate: $55-$65 (subject to experience)
  • Location: Winnellie, Northern Territory

The position of Community Engagement Coordinator entails working collaboratively with key internal and external stakeholders to enhance Open Arms' ability to identify and respond to the needs of vulnerable and at risk veterans, current and former defence force members and/or their families. The position takes a strengths-based, recovery approach to supporting vulnerable and/or at risk clients to foster wellbeing. The position aims to optimise a client's wellbeing and participation in their community through community engagement, collaborative recovery work and complex case management. The position incorporates the development


  • Coordinate the activities of the Community Engagement Team, including line management, operational supervision and provision of information, debriefing and support, to the positions of Community and Peer Advisor. Provide oversight of the activities of the Community Engagement Team.
  • Using a community engagement framework, work in partnership with the Assistant Director Clinical Coordination and Community and Peer Advisors to develop and deliver strategic initiatives that contribute to enhanced access to support services for veterans, defence force members and their families.
  • Develop and maintain strategic relationships with key internal and external stakeholders in a range of settings to enhance support options for clients.
  • Coordinate participation of the Community Engagement Team in evaluation activities and monitor progress of the team, including development of outcomes monitoring and delivery of reports.
  • Provide feedback on Open Arms' policies and procedures, particularly in relation to community engagement and development activities.
  • Undertake direct provision of evidence informed clinical services, including intake, complex case management, case coordination, and facilitation of group programs.
  • Lead and foster a team culture that values the backgrounds and experiences of all members of the team.
  • Identify and appropriately deploy the skills of Community and Peer Advisors both in the delivery of community engagement and peer support activities.
  • Participate in community development and service promotion activities
  • Participate in internal and external meetings as directed.
  • Demonstrate leadership behaviours and actively uphold the principles of cooperative and safe work practices consistent with APS Values and the Department's mission, vision, approach and values


Mandatory Clinical Qualifications

  • Qualifications must be that of a Psychologist, Occupational Therapist, Accredited Mental Health Social Worker, or Registered Nurse with mental health qualification/s.
  • Psychologists, Occupational Therapists and Nurses must have current registration with the Australian Health Practitioners Registration Agency (AHPRA).
  • Mental health accredited Social Workers must be registered with the Australian Association of Social Workers (AASW).
  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencing in the position.

    Highly desirable Clinical Qualifications
  • Relevant experience within hospital and acute mental health settings
  • Management experience within clinical settings


    Supports strategic direction
    Demonstrates an understanding of the nature of issues and challenges faced by military veterans, defence force personnel, and their families especially during transition and reintegration; and have an ability to respond to their specific needs in ways that enable development of trust and confidence in the service.

    Achieves results
    Proven ability to engage vulnerable or at risk clients through innovative initiatives that are evidence based and contribute to overall service improvement.

    Proven ability to manage a diverse and high volume work load; keep up to date data entry and service documentation; develop and maintain collaborative external working relationships and networks; and operate from an ethical and accountable practice framework.

    Supports productive working relationships
    Proven ability to work as part of a team, contributing to the development of a new practice framework in community engagement, working in a collaborative and collegiate manner.
    Proven ability to develop and maintain strong links across government and non-government service providers to promote Open Arms services and to support clients.
    Demonstrates a high level of competence in the provision of evidence informed, recovery oriented clinical services, including intake, complex