Job Details
  • Reference395183A_1657168504
  • LocationLismore
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantKate Watson

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our client, Open Arms, provides free and confidential counselling to anyone who has served at least one day in the ADF, and their families. We are working with Open Arms to find a Community Clinical Care Coordinator based in Lismore NSW.

The position of Community Clinical Care Coordinator entails working collaboratively with key internal and external stakeholders to enhance Open Arms' ability to identify and respond to the needs of vulnerable and at risk veterans, current and former defence force members and/or their families.

The Community Clinical Care Coordinator is both part of the Community Engagement Team and the Clinical Care Coordination team.


  • Work collaboratively with the Community and Peer Team Leader
  • Manage a small caseload of clinical care coordination clients
  • Using a community engagement framework, work in partnership to develop and deliver strategic initiatives that contribute to enhanced access to support services for veterans, defence force members and their families
  • Develop and maintain strategic relationships
  • Work with the Community Engagement Team
  • Provide feedback on Open Arms' policies and procedures, particularly in relation to community engagement and development activities
  • Undertake direct provision of evidence informed clinical services, including intake, complex case management, case coordination, and facilitation of group programs
  • Foster a team culture that values the backgrounds and experiences of all members of the team, and utilises the lived experience of Peer Advisors to better support veterans and their families
  • Identify and appropriately deploy the skills of Community & Peer Advisors in consultation with the Community and Peer Team Leader both in the delivery of community engagement and peer support activities.
  • Demonstrate leadership behaviours and actively uphold the principles of cooperative and safe work practices consistent with APS Values and the Department's mission, vision, approach and values
  • Work closely with the Clinical Care Coordinators on triage and immediate support to vulnerable veterans


  • Relevant experience within hospital and acute mental health settings.
  • Management experience within clinical settings.
  • Experience working with mental health peers.


  • Qualifications as a registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration OR
  • Qualification as a Social Worker eligible for membership of the Australian Association Social Workers (AASW) and be eligible to apply for Mental Health accreditation
  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance.


  • Pay rate will be $55.00 - $65.00 per hour + super.
  • 12 month initial contract with the possibility of extension.
  • We require a 1 page pitch up to 1000 words, covering the duty statement and selection criteria.
  • This is a full-time role, 5 days per week (37.5 hours in total). No part-time roles are available at present.

Please contact Kate Watson on 02 6691 9104 to receive a copy of the duty statement and selection criteria and for further information.