Job Details
  • Reference374987A_1622346884
  • LocationCanberra, Australian Capital Territory
  • Job TypeContract
  • Posted14 days ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Clinical Program Manager on a contract for 12 months with potential extension of 12.

Position Overview

The Hearing Services Program (HSP) provides eligible people with access to subsidised hearing services and devices and supports research that assists with reducing the incidence and consequences of hearing loss in the community. The Clinical Program Manager supports the HSP -through a service delivery focus, by being responsible for the provision of clinical audiological advice within the Branch as well as to external stakeholders and to inform policy.

Duties & Responsibilities:

  • As the manager of a team, implement work plans, manage resources, set work area priorities, conduct quality assurance activities, oversee performance and build the capability of your staff.
  • Provide high level clinical expertise, within a legislative and contractual framework, on all aspects of the HSP to inform operational program delivery activities, policy development, program reform and/or compliance activities.
  • Provide clinical assessments and advice to inform compliance activities.
  • Manage the preparation of high-level correspondence regarding complex and sensitive clinical, policy and program issues.
  • Undertake horizon scanning and conduct research and analysis to maintain an awareness of activities and initiatives in the audiology industry, including emerging technology and issues in the field and identifying impacts for the HSP.
  • Develop, implement and evaluate marketing and communication strategies for internal and external communication channels.
  • Manage relationships with a range of internal and external stakeholders including service providers, qualified practitioners, device manufacturers, industry groups, professional practitioner bodies and other government agencies including engaging in contract negotiation and leading consultation.
  • Create and maintain documentation outlining Section processes and responsibilities.
  • Represent the department at external events.
  • Promote workplace practices consistent with Departmental policy and in accordance with the APS Values, Code of Conduct and Behaviours in Action; and
  • Other duties in line with the EL1 Work Level Standard as directed.

Skills & Experience:

  • Strong leadership skills and the ability to motivate others.
  • Highly developed specialist audiology knowledge, including knowledge of the sector/key stakeholders.
  • Ability to interpret and apply complex contractual and legislative provisions.
  • Ability to quickly gain an understanding of current and emerging areas of hearing impairment policy and maintain an in-depth knowledge of the work of the Branch.
  • Strong strategic, analytical and conceptual problem-solving skills including experience in research and development of complex policy issues.
  • Demonstrated ability to contribute to organisational planning and program and project management for the Branch.
  • Demonstrated ability to manage collaborative and collegiate relationships with internal and external stakeholders and influence positive outcomes.
  • Excellent written and verbal communication skills, including the ability to prepare complex policy documents and briefings.
  • The ability to make sound judgements and evaluate risk to manage highly complex and sensitive issues, interpret implications on strategic or operational outcomes for the Division and determine compliance with the program requirements.
  • Be highly motivated, engaged, flexible and resilient.
  • The ability to uphold the APS Values and actively demonstrate the Department's behaviours in action.

Mandatory Requirements:

  • The successful candidate will be required to have a Baseline security clearance.
  • Qualifications in audiology (Masters in Clinical Audiology, or a Diploma or Bachelor degree in audiometry) and membership, or eligibility for membership, of a Practitioner Professional Body recognised by the Hearing Services Program is required for both of these roles.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email for further discussion.