Job Details
  • Reference355206CI_1659523213
  • LocationBrisbane CBD
  • Job TypeFull Time
  • Posted10 months ago
  • ConsultantSarah Weekly

About the company:-

Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.

About the role:-

  • Working in a contact centre, you will be providing high quality first point of contact customer service to individuals and their families requiring counselling and/or case management support
  • Triaging and coordinating intakes and referrals
  • Scheduling appointments for one on one appointments or group counselling
  • Escalating cases complex or high-risk cases where relevant
  • Maintaining up to data and accurate records for all phone and email correspondence
  • Liaising and forming partnerships with other departments and organisations and community health and welfare agencies

About you:

  • You will have current registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW)
  • You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance (Blue Card) ideally, or have it granted before commencing the role
  • Experience in a similar clinical role
  • A passion for clinical psychology and social work to support mental health initiatives


  • Casual temp contract to start ASAP (pending federal police clearance)
  • 12 month temporary contracts
  • $60 per hour plus super Mon - Fri 7am - 7pm, and $75 per hour plus super all other hours
  • Full and part time opportunities (3 to 5 shifts per week) on a 24/7 roster system - please note you will need to have flexibility to work evenings, overnights and weekends
  • Brisbane CBD location

*** Please note to be eligible for this role you must hold Australian Citizenship ***