Job Details
  • Reference365800A_1605247814
  • LocationKatoomba
  • SalaryUp to AU$44.54 per hour + super
  • Job TypeContract
  • Posted14 days ago
  • ConsultantGary Ward

We are currently recruiting for a Client Service Officer (Tenancy) for our client, a Community Housing organisation based in Katoomba on a temporary basis until 22nd January 2021 with possibility of extension. There is a possibility of working 3 days in the office and 2 days from home for the right candidate. Pay rate is $44.54ph + super.

As the Client Service Officer (Tenancy), your duties may include (but are not limited to):

  • Conducting sign ups of tenancies, explaining the conditions of the tenancy in accordance with policies and the Residential Tenancies Act
  • Liaising with Real Estate Agents and/or landlords in relation to proposed market rent increases and administer market rent increases for leasehold tenants
  • Representing at the NSW Civil and Administrative Tribunal (NCAT) where required
  • Addressing issues relating to breaches of tenancy agreements to achieve resolution
  • Maintaining working relationships with other community support/service providers and refer tenants to other services where appropriate
  • Managing all tenancy matters for a property portfolio


Essential Criteria

  • Understanding of housing issues facing people with particular needs
  • Previous experience of working at FACS or Community Housing
  • Knowledge of policy and legislation applying to social housing
  • Previous NCAT experience would be highly desirable
  • A NSW driving license

If you are interested in this position please apply online or call Gary Ward on 02 9269 8809