Job Details
  • Reference401157A_1668463993
  • LocationCanberra
  • Job TypeContract
  • Posted16 days ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Case Management on a contract for 6 months.

Position Overview

The position is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.

Responsibilities of the role include but are not limited to:

  • Undertaking end to end case management activities, subject to appropriate line manager input.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
  • Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings,
  • Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability and the NDIA.
  • Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
  • Leading and contributing to strategic projects and policy development processes.
  • Leading development of and contribution to Ministerial and Parliamentary briefs.
  • Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". One of our consultant will reach out. Alternatively, you can call Leanne Porter on 02 6268 9926 or email Leanne.Porter@chandlermacleod.com for further discussion.