Job Details
  • Reference377278A_1626089989
  • LocationCanberra, Australian Capital Territory
  • Job TypeContract
  • Posted20 days ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Campaign communication officer on a contract for 12 months with potential extension of 6 Months.

Duties & Responsibilities:

  • Deliverables
    • Social media management: creating and curating content, responding to inquiries, monitoring and analysing data
    • Virtual assistant optimisation: monitoring and optimising content, reviewing statistics and effectiveness, working with Client Services Officer/s to ensure alignment of responses to inquiries
    • Implementing communication strategies: including writing, editing and managing the production of internal and external communication materials for print and online distribution to support campaign objectives
    • Contributing to campaign initiatives: including contributing to above and below-the-line campaign initiatives, supporting the drone campaign team and wider communications team to deliver on programs and projects
  • Responsibilities
    • social media accounts, including moderating and managing our social community and sentiment, and responding to queries, questions and issues
    • creating, implementing and coordinating social media posts, including working with stakeholders to create engaging content and curating timely and/or relevant information
    • working with suppliers and internal subject matter experts to review and optimise department's virtual assistant and website content to improve overall first contact resolution and help to deflect inquiries progressing through to phone calls
    • reviewing feedback received on website content supporting the campaign and working with internal subject matter experts to adjust, update, create or delete content as required to support campaign objectives working as a member of a small team to write, edit and manage the production of internal and external communication materials for print and online distribution to support the campaign objectives including social media and the virtual assistant
    • assessing and analysing channel performance through data gathering to inform the achievement of communication objectives and evaluate the success of key aspects of the campaign
    • managing campaign
    • contributing to the management of the Drone Safety Advocate initiative, including maintaining relationships with manufacturers, distributors and retailers who have signed up to the scheme and proactively working to onboard new advocates
    • supporting the campaign team and the wider communications branch to deliver on programs and projects
    • working cooperatively and collaboratively with business stakeholders, including the Remotely Piloted Aircraft Systems team and client service to meet campaign objectives
    • appropriate management of time and workload to ensure both delivery and quality of the responsibilities and deliverables meet client's expectations.
    • promote workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with client's Values and Behaviours.

Skills & Experience:

  • Strong written and oral communication skills.
  • Demonstrated experience developing and implementing communication strategies.
  • Relevant tertiary qualifications and/or relevant experience in communication, journalism, public relations and/or marketing
  • Ability to develop productive relationships with and communicate across all levels of the organisation and deliver results under limited supervision
  • Demonstrated time management and planning skills, with the ability to manage complex projects
  • Demonstrated experience with interpreting and reporting on website traffic and online customer engagement metrics such as Google and Facebook analytics
  • Experience in government campaigns, media, or virtual assistants (chat bots)
  • Experience with social media platforms and services and social media publishing and monitoring technology

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Neville Smith on 02 6268 9916 or email for further discussion.