Job Details
  • Reference376817E_1669767173
  • LocationSydney
  • SalaryAU$65000 - AU$82000 per annum
  • Job TypeFull Time
  • Postedabout 2 months ago
  • ConsultantAnson Lam
Our client is a leading investment platform provider in the Fintech space. They are an ASX listed Fintech firm currently experiencing growth! So get your foot in the door in the finance/fintech space with this opportunity. They are seeking 4x employees with knowledge and experience within the Investment/Superannuation/Financial Planning space to join their growing team.

The ideal candidate will be one that has an understanding of superannuation or managed funds and preferably with 12 months contact centre experience. We offer all employees in the contact centre team the opportunity to grow and progress their career within our business.

The Role:
  • Answer and log customer enquiries received via phone, email, and live chats.
  • Maintain customer relationships and provide exceptional customer experience.
  • Utilise effective problem solving and time management skills in client service operations.
  • Assist with the development of training material for new and existing features and/or processes.
  • Draft and produce client communications as required by advisors and managers.

You Need:
  • Minimum 12 months of customer service call centre experience in superannuation/investments.
  • Strong written and verbal communication skills.
  • Willingness to work within a high-volume contact centre environment.
  • Understanding of platform, reporting and wrap services ideal but not necessary.
Please email your resume to apply