Job Details
  • Reference362675I_1601002502
  • LocationQueensland
  • Job TypeFull Time
  • Postedabout 1 month ago
  • ConsultantSarah Weekly

About the company:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Working in a busy high-volume call centre environment, you will become an integral part of this high performing customer service team who are extremely passionate about providing the highest level of service

About the role:

  • Providing excellent customer service over the phone to inbound callers
  • Multitask across systems and applications
  • Analyse and resolve a variety of complex customer issues
  • Effectively prioritise and manage your time and performance
  • Demonstrate learning and decision-making skills

About you:

  • You will have a minimum of 1 years' experience interacting with customers (either via phone, webchat, or in person)
  • You will have full flexibility to work full time hours between the hours of 7:00 a.m. and 9:00 p.m. and the possibility to work weekends and holidays as required
  • You will have a proven track record to achieve set targets and quality standards
  • You will have a strong record of attendance and punctuality from your previous employer
  • You will have to pass a mandatory pre- employment assessment including a police check
  • You will have a proven passion for service focussed on the customer
  • You will have the ability to empathise and prioritise customer needs

Benefits:

  • Start Monday 12th October 2020
  • Temp casual assignment until end of January 2021
  • CBD location - excellent access to major transport links
  • $31.43 per hour plus super
  • Great team environment

IMPORTANT NOTE: All applicants must undertake skills testing, and criminal history check prior to commencing. If this sounds like the role for you click 'Apply Now' and follow the steps, be sure to keep an eye out for your skills testing in your nominated email account.