Job Details
  • ReferenceBH-145674
  • LocationBrisbane
  • SalaryCompetitive hourly rate
  • Job TypeContract
  • Posted10 days ago
  • ConsultantHayden Wadsworth
About the Client:
Queensland is experiencing economic growth and is likely to see it continue with the upcoming major events over the next decade. Small business support forms a critical part of the governments efforts to ensure prosperous and long-term growth to the benefit of residents throughout the state.

About the role:
  • Work within your team to provide professional support, supporting the end-to-end services such as tailored information packs, legislative updates, and escalation points.
  • Help small business navigate the legalities of commercial legislation, training, and compliance.
  • Assist in resolving issues such small business disputes and provide advice on where to seek appropriate resources.
  • Research small business matters and advance your understanding behind judicial procedures and provide advice and advocacy for small business
  • Support the departmental functions by applying the organisational goals and mission statement, whilst being intuitive and innovative in practice.

About you:
  • You will have extensive experience providing high level customer service, supplying support, advice, and resolutions.
  • You will have case management experience where you have utilised resolution processes to mediate disputes and discrepancies.
  • You possess leadership and development skills to promote small business and the public resolving their own disputes using legislative process and decision-making factors.
  • You will have exceptional written and communication skills.  

  • Full-Time Role, Mon-Fri
  • Competitive Salary Offering
  • Brisbane CBD Location
  • Great Growth Department

*** You must be an Australian or New Zealand Citizen, or Permanent Resident and willing to undergo a National Criminal History Check (NCHC) to progress with this role***