Job Details
  • Reference397616C_1662083587
  • LocationCanberra
  • Job TypeContract
  • Posted23 days ago
  • ConsultantSharrane Martin

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Business Analyst on a contract for 6 months with potential extension who will be responsible for the development of design proposals and related documentation for the two initiatives outlined below. The initiatives will be worked on in the most efficient order or concurrently based on the most beneficial outcome as described in the RFQTS, and in accordance with guidelines provided by DTS.

The BA engaged may be required to engage with Defence stakeholders and other contracted staff, under the direction of the Director, Defence Print and Travel Services (DPTS), Security and Estate Group (S&EG). Defence will be responsible for the business systems management, and share stakeholder engagement duties with the BA. DTS staff, as the Subject Matter Experts, and the TRAX sustainment contractor will share applicable information and feedback, to ensure the BA's outputs for each initiative meets DTS' business

Initiative 1. - Scope TRAX Database Archiving

Background: Over the last 12 months the DTS systems administration team has noticed a degradation to the performance of TRAX. As a result, DTS has held discussions with the TRAX sustainment contractor to identify opportunities to improve the system's performance. The TRAX sustainment contractor has highlighted that TRAX does not have a database archiving function and all 460,000+ travel request records currently remain in the active database.

Goal: Implement an effective archiving mechanism within TRAX that removes old records from the active database, but still allows them to be searched via a database containing the archived records.

Initiative 2. - Pop-Up Guides Transformation

Background: Defence Travel Services (DTS) processes travel for Australian Defence Force (ADF) personnel, Australia wide, using a bespoke travel management system, TRAX. ADF personnel travel to and from locations all over Australia, so to maintain consistency in the way travel is booked, DTS created 'Pop-up Guides' that outline the best practice travel modes for locations around Australia to/from the nearest airport or Defence Establishment.

There are currently 98 pop-up guides in MS Word format. Each time a DTS operator needs to determine the best practice travel mode, they need to search for the correct pop-up guide from Objective (Defence's record management system) and open it, which can take several minutes.

Goal: DTS aims to build a more dynamic, user-friendly tool that its operators can use to determine best practice travel modes, saving them time and effort.

The solution will need to be built using technology already available within Defence (e.g. Microsoft excel, Teams, SharePoint etc.)

Expected Outcomes & Deliverables

The contracted Business Analyst is expected to engage with DTS operators and subject matter experts to deliver the following outcomes:

  • Solution design proposal including build timelines and milestones and estimated timeframes for endorsement by stakeholders and approval by the project delegate

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". One of our consultant will reach out. Alternatively, you can call Sharrane Martin on 02 6268 9726 or email for further discussion.