Job Details
  • Reference382733A_1635836261
  • LocationCanberra
  • Job TypeContract
  • Posted25 days ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director - Clinical Service Improvement on a contract for 12 months with potential extension.

About the Role:

The Clinical Innovations Section is a busy, dynamic Section that responds to Executive priorities for innovative service delivery. It is the testing ground for innovative approaches before they are considered to become part of Mental and Social Health Programs (M&SHP) and Veterans & Families Counselling service offerings.

Duties & Responsibilities:

  • Manage Clinical Service Improvement priorities to support high quality mental health service delivery, with a focus on the Neurocognitive Health Program (NHP), and Web-Based Forums Program Pilot (Budget Measure). This includes:
    • managing the delivery of projects, programs and initiatives;
    • managing clinical quality improvement and practice change activities;
    • applying project management approaches;
    • applying change management approaches; and
    • managing procurement activities, and associated contracts.
  • Develop and maintain effective working relationships with internal and external stakeholders to achieve Section, Branch, Divisional and Departmental goals by anticipating and responding to stakeholder needs.
  • In conjunction with the National Director - Clinical Innovations, manage strategic planning for longer-term initiatives, including but not limited to finalising the NHP Mending Military Minds - Acquired Brain Injury Pilot Program, its research translation and knowledge transfer; implementing the national NHP expansion; and designing, developing and implementing the Web-Based Forums Program Pilot.
  • Develop business documentation and working across Clinical Innovations and M&SHP in an agile manner to meet business improvement priorities.
  • Manage documentation to track, monitor, and report on projects and business as usual activities.
  • Develop and review advice, input, briefings, papers, submissions and correspondence for use in both internal and external decision-making forums.
  • Manage Secretariat support for Committees, Working Groups and Communities of Practice, including but not limited to the NHP Steering Committee.
  • Provide supervision, mentoring and coaching for direct reports to effectively manage performance and encourage professional growth.
  • Support an environment that encourages a willingness to adopt participative workplace practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.


  • There are no mandatory clinical qualifications required. Qualifications, skills and experience in mental health, psychology, social sciences, humanities or a related field, research and evaluation, analysis, program and project management, change management, procurement including contract management, administration and budget management, and staff management are highly regarded.
  • A high standard of written and oral communication is essential for this role.
  • This role has many competing priorities. The successful applicant must be IT proficient and able to work flexibly across multiple issues with limited guidance.
  • There is a high degree of stakeholder engagement in this role, requiring the successful applicant to have extensive stakeholder management experience and demonstrated communication skills to effectively manage these relationships


  • The ideal candidate will have an understanding of mental health services, as well as relevant experience in the Australian Public Service, and the Australian Defence Force.


Your application will be assessed against the Executive Level 1 Integrated Leadership System (ILS).

  • Shapes strategic thinking
    • This role forms part of the National Operations leadership team. It requires a demonstrated ability to achieve the strategic aims of an organisation at a corporate and a local level, to inspire a sense of purpose, to harness information and opportunities, and show a well-developed sense of judgement.
  • Achieves results
    • Ability to organise and adapt to a dynamic workload, operate effectively under pressure to meet deadlines. The ability to build and support teams, to respond effectively to competing priorities and ensure positive outcomes are critical.
  • Cultivates productive working relationships
    • Team player who is able to work proactively and with limited supervision in a small, dispersed team to deliver quality outcomes.
  • Exemplifies personal drive and integrity
    • A knowledge of and demonstrated commitment to the principles and practices of quality, workplace diversity, WHS and participative work practices and a principled approach to the APS Values and Code of Conduct at all times. In a constantly changing environment you will need to show resilience and a strong commitment to learning and self-development, embracing challenging new opportunities and leading by example.
  • Communicates with influence.
    • Highly developed communication skills including liaison, writing and negotiation skills that enable significant partnerships with clients and stakeholders. Proven ability to communicate messages confidently, listen to responses and respond accordingly. Experience in the development of complex policy and management of projects and programs, demonstrated attention to detail, and the ability to prepare complex written reports.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email for further discussion.