Job Details
  • Reference367837A_1610058834
  • LocationCanberra
  • Job TypeContract
  • Posted12 days ago
  • ConsultantIain Cameron

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director - Clinical Quality Improvement on a contract for 12 Months, with potential extension.

Position Overview

In accordance with the principles of workplace diversity, work health and safety, participative work practices, Australian Public Service (APS) values and APS Employment Principles, the Assistant Director Clinical Quality Improvement officer:

Will be part of the Client Safety & Quality section in Open Arms. The Client Safety & Quality section is responsible for supporting Open Arms service provision around the country.

The Assistant Director, Clinical Quality Improvement, leads a small team providing high quality clinical support and information management services within Open Arms to both national and regional offices. Assistant Director Clinical Quality Improvement will be have experience in working with at risk clients and an excellent understanding of clinical ethics around record keeping, privacy and mandatory reporting obligations.

Duties & Responsibilities:

  • Provision of Nationally consistent clinical advice to Open Arms national and regional staff, demonstrating sound clinical leadership to ensure positive client outcomes and effective service delivery.
  • Manage a small team of clinical staff responsible for the provision of information and record management services within Open Arms.
  • Liaison with Legal Services and facilitation of advice at both the national and regional level, maintaining the Legal Register and providing support to regions in the correct administration of Legal Protocols.
  • Providing quality assurance over client files to ensure client safety and care.
  • Managing the processing of legal notices and the required release of client information.
  • Managing the client feedback and response process.
  • Contribute to the development and maintenance of Open Arms Clinical Practice and Governance policies, Accreditation, research and national projects.
  • Contribute to the continuous quality improvement activities of Open Arms
  • Coordinate and contribute to the development of advice, briefings, papers, submissions and correspondence for use in both internal and external decision-making forums.
  • Provide supervision, mentoring and coaching for direct reports to effectively manage performance and encourage professional growth.
  • Support an environment that encourages a willingness to adopt participative work place practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.
  • Other duties as determined by the Director.

Mandatory Requirements:

  • Qualifications and relevant registration with AHPRA as a Psychologist, Mental Health Nurse or with AASW as a Mental Health Social Worker, OR a minimum of 3 year's clinically relevant experience.
  • Excellent written and oral communication skills
  • Staff management experience
  • Ability to liaise with and develop productive working relationships with other teams and organisations
  • Experience in clinical service provision (Desirable)
  • Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients (Desirable)
  • Community or Defence mental health team experience (Desirable)
  • Experience in treating substance abuse, mood, and anxiety disorders (including PTSD) (Desirable)

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Iain Cameron on 02 6268 9931 or email for further discussion.