Job Details
  • Reference396145B_1658901264
  • LocationBox Hill
  • SalaryUp to AU$58.50 per hour
  • Job TypeFull Time
  • Posted19 days ago
  • ConsultantNimmy De Silva
APS6 Program Support (Team Leader)

Hourly rate - $58.50 + super
Located in Box Hill
minimum 12 month contract with potential extension
Start date 19/09/22 - 18/09/23

About the Team
The Younger People in Residential Aged Care (YPIRAC) team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with disability who are living in, or at risk of permanently entering aged care facilities. The team play a key role in the implementation of the government's YPIRAC Strategy for participants aged under 65 years. The team works with health liaison officers (HLO), Agency Policy and Mainstream Interface teams, and National Delivery.


About the Role
The APS6 Program Support Officer is accountable under limited direction to undertake complex work related to national and branch deliverables, delivering quality outcomes guided by legislation, policies, procedures, standards and performance metrics.
It is a team membership position that may be required to perform work that involves team leadership and management responsibilities requiring the setting of priorities and managing workflows of a team.

The APS6 Program Support Officer will provide detailed professional, operational support and advice that will enable Service Delivery to perform to a high standard and deliver quality outcomes. It may be required to coordinate and assist in strategic planning and support as well as program and project management in order to support the NDIA's objective to "build a world-leading National Disability Insurance Scheme".

Responsibilities may include but are not limited to:
 Leading and/or managing staff responsible for providing business administration support, expertise and/or technical knowledge across a range of activities including systems, workload management, people performance, financial, staff lifecycle, knowledge and change management.
 Providing accurate and specialised advice, ensuring knowledge of and compliance with relevant legislation and policy frameworks across multiple portfolios.
 Assessing and maintaining quality processes and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties.
 Coordinating and analysing data and written information for the purposes of drafting branch level communications and/or high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses.
 Collecting and auditing workforce planning and capacity data, reporting on staff lifecycle and confirming against financial, systems and people performance data.
 Identifying opportunities for process improvement and innovation, from data analysis to creating initiatives to provide efficiencies for the branch.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Information technology and Security
 Australian Government Security Vetting Agency (AGSVA) clearance - a vetting process undertaken before an individual may have access to classified information and resources. This is only applicable to some positions within the NDIA that require the occupant to have access to classified Australian Government information
 computer/software applications - Microsoft Office computer based work
 ability to access and use client records management system (CRM) and associated NDIA business applications

If interested in this role, please apply immediately. Submissions close August 10th by 4pm.