Job Details
  • ReferenceBH-144687
  • LocationMelbourne
  • Salary$60 per hour
  • Job TypeContract
  • Posted23 days ago
  • ConsultantTeresa Zanatta
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply.

***Mandatory: Australian Citizenship required to work within Federal Government***

****Applications close by 10am Monday 22nd of May 2023.****

Our Federal Government client is seeking to engage APS6 Business Analyst for a 12 month assignment with potential extension in GEELONG and RICHMOND.

About the Team
The Participant Experience Design Division is the key driver of the Participant Service Improvement Plan and the Participant Service Charter. The division designs and delivers service improvements for the Scheme to provide better experience for participants and outcomes that enhance their NDIS experience.
The Participant, Platforms and Processes Improvements Initiatives Branch (3Ps) manages the program of work. The Service Design and Improvements Branch (SDI) and Platform, Process and Design Branch (PPD) design, build and deliver across a broad range of work programs from small scale elements to major change to meet requirements. These projects focus on future sustainability while keeping the NDIS community central to this work.

About the Role
The APS6 Business Analyst (Labour Hire) is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.
The position is a team membership position that may be required to perform work that involves team leadership and management responsibilities requiring the setting of priorities and managing workflows of a team.

Essential criteria:
  • Demonstrated experience in developing business functional requirements and resources, consistent with contractual, legislative and policy environments.
  • Experience with verification testing of the built solution to ensure alignment to business requirements.
  • Experience with establishing and implementing governance and compliance processes, dashboards, and management systems to track branch and divisional performance against plans and targets.
  • Ability to implement governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets.
  • Experience evaluating the effectiveness of proposed solutions and design.

Desirable criteria:
  • Prior knowledge and experience of disability and the public sector
  • Salesforce experience

Responsibilities may include but are not limited to:
  • Reviewing current business processes to create a clear understanding of, and to document, the current processes.
  • Producing reports, interpreting data and analysing results using standard statistical techniques.
  • Coordinating divisional and branch reporting requirements to monitor and track improvement and performance outcomes.
  • Developing business functional requirements and resources, consistent with contractual, legislative and policy environments.
  • Translating business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience.
  • Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing.
  • Evaluating the effectiveness of proposed solutions and design.
  • Supporting the transition of business requirements over to build teams for development.
  • Supporting verification testing of the built solution to ensure alignment to business requirements.
  • Establishing and implementing governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targe
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

It is highly desirable that the successful applicant understand or lived experience in the field of disability.

What's on Offer?
  • Position located in GEELONG and RICHMOND.
  • APS6 $60.26 per day + super
  • Temporary contract for 12 months, with possibility to extend
  • Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm

If you are interested in the role and you have the right experience for the position, please apply now following the link below. CM123W