Job Details
  • Reference393093C_1653617711
  • LocationCanberra
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Content Designer on a contract for 12 months with potential extension.
Overview of position APS5 Content Designer
Key duties:

  • Understand user issues and needs.
  • Explain content recommendations.
  • Assist to ideate, test, measure and iterate user-centred content and improve content performance to achieve user and business outcomes.
  • Consistently apply and contribute to the development of editorial style, including plain English and accessible content creation and content design patterns, while adhering to our mircrocopy guide.
  • Collaborate with user experience and user interface designers to analyse user stories, design transaction flows and apply simple helpful content.
  • Contribute to the development of channel style and content design patterns and apply these consistently.
  • Work as an integrator for stakeholders across the Communications Division to support implementation of brand, content and communication strategies for myGov.
  • Work collaboratively in an agile environment.
  • Make swift evidence-based decisions using common sense judgement and ethical decision making.
  • Build relationships with content designers across government.
  • Support administration, gatekeeping and making publishing requests.
    Key skills/knowledge to undertake the role:
  • Strong content writing, iterating, editing and proofreading skills.
  • Ability to think strategically.
  • An understanding of service design, accessibility, discoverability, usability and inclusivity principles.
  • Ability to analyse and use evidence, data and research, including journey and channel mapping to write user-centred content.
  • An understanding of data collection and user research options.
  • Excellent task planning and prioritisation, including a track record of working effectively and cooperatively with multiple stakeholders.
  • Experience in or ability to work in an agile environment, including use of agile tools and processes.
  • Ability to make evidence-based decisions using common sense judgement and ethical decision making.
    Overview of position for APS6 Senior Content Designer
    Key duties:
  • Ideate, test and iterate user-centred microcopy to assist users to make choices and complete transactions in the agency's digital platforms
  • Collaborate with user experience and user interface designers to analyse user stories, design transaction flows and apply simple helpful content.
  • Contribute to the development of channel style and content design patterns and apply these consistently.
  • Work as an integrator for stakeholders across the Communications Division and wider agency to support implementation of brand, content and communication strategies for myGov.
  • Build relationships with content designers across government.
  • Provide guidance to junior content designers.

    Key skills:
  • Outstanding writing, iterating, editing and proofreading skills.
  • Proven strategic and analytic thinking capability.
  • Demonstrated ability to problem-solve, and use and analyse evidence, data and research, including journey and channel mapping to write user-centred content.
  • Excellent task planning and prioritisation including a track record of working effectively and cooperatively with multiple stakeholders.
  • Experience in or ability to work in an agile environment, including use of agile tools and processes.
  • Ability to make swift evidence-based decisions using common sense judgement and ethical decision making.



    If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Neville Smith on 02 6268 9916 or email Neville.smith@chandlermacleod.com for further discussion.