Job Details
  • Reference398839A_1663736049
  • LocationMelbourne CBD
  • SalaryUp to AU$53.63 per hour
  • Job TypeFull Time
  • Posted4 days ago
  • ConsultantNaiyya Chhibber

About the Organization:

This leading Federal government agency supports Australian's in achieving their goals and supporting them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations in Geelong

The APS5 Reporting and Administration will work within defined parameters relating to their area of responsibility. They will support their team to apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to organisation's objectives to 'build a world-leading scheme

About the Team

The Performance Management and Quality Branch influences a high-quality end to end participant experience through delivery of Continuous Improvement (CI), a Quality Management Framework (QMF) and Performance Management activities. The branch reviews the consistency and quality of operational activities against standards, procedures and practices across the end-to-end participant value chain. The branch is responsible for identifying key trends and insights and sharing these with Participant Experience Delivery (PED) to drive improvements in performance and quality, utilising a Continuous Improvement framework. The branch facilitates an uplift in staff capability through Learning and Development activities for PED staff which is monitored and evaluated through evidence-based practice to ensure embedment

Office locations are in Geelong/Richmond

Responsibilities of the role include but are not limited to:

  • Leading a small team creating evaluations and reporting on the delivery of learning programs and projects, including performing basic research and analysis.
  • Extracting and producing a range of Human Resources (HR) data, statistics and reports using the Learning Management System, HR system and Microsoft Excel.
  • Interpreting data for operational information and reporting purposes and submitting change requests when required.
  • Preparing accurate and timely scheduled and ad-hoc reports.
  • Managing or responding to enquiries including email and Service Desk queries.
  • Establishing and maintaining strong relationships with internal and external stakeholders.
  • Providing additional administrative support when required


  • Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office.
  • Current Police Check, or ability to obtain one.
  • Must be an Australian Citizen

    What you will bring to the role:
  • Strong communication and interpersonal skills.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams, the ability to adapt quickly to a changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

    How to apply:
    Please click 'APPLY" to upload your details and resume to be considered for this role.
    APPLICATIONS CLOSE 03/10/2022 at 10.00 AM