Job Details
  • Reference385891A_1642135672
  • LocationDarwin
  • SalarySuper
  • Job TypeContract
  • Posted11 days ago
  • ConsultantAliesha Aird

ABOUT THE ROLE:
The APS5 Remote Planner will undertake planning activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks.
The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

Responsibilities may include but are not limited to:

  • Working with service providers and participants to gather and verify relevant information to facilitate access, plan development, ensure successful plan implementation and maintain community supports.
  • Developing outcome based plans reflecting participant choice and control within a reasonable and necessary framework.
  • Undertaking reviews of plans with participants, delivering and approving plans to meet targets.
  • Building participant capacity to maintain effective networks by liaising with individuals, families/ carers and their communities to improve natural and community supports.
  • Providing information to members of the community about mainstream services and community supports to improve participation and inclusion.

Role Specifications:

  • Working environment
  • working in an open office environment (exposure to general workplace chatter)
  • working from home on occasion
  • working in a team environment
  • working in a hot desk environment
  • managing demanding and changing workloads and competing priorities
  • working alone
  • working at a co-located site
  • significant periods of sitting at a counter / or desk
  • direct contact with participants of the scheme
  • attending external locations offsite including participants' homes (which may have multiple stories or
  • be accessible only via uneven ground, stairs)
  • operating a telephone / computer
  • computer/screen based work
  • requirement to read or otherwise extract information from printed material / signage
  • high levels of phone usage
  • high levels of face to face work
  • attending meetings for extended periods
  • exposure to noisy conditions
  • driving vehicles possibly over long distances in remote locations on unsealed roads and in all traffic and weather conditions, including the capacity to deal with minor vehicle problems
  • manual handling (including lifting and carrying items up to 15kg)
  • requiring mobility over uneven terrain such as unsealed roads, footpaths, steps and stairs in all
  • weather conditions
  • working in different geographical locations
  • assistance animals may be in the work area (FYI for people with allergies or phobias)

    Emotional:
  • dealing with confronting and complex situations and information
  • dealing with conflict
  • dealing with challenging conversations and behaviours
  • providing empathy

    Information Technology and Security
  • Working with Children Check
  • Australian Government Security Vetting Agency (AGSVA) clearance
  • computer/software applications - Microsoft Office computer based work
  • ability to access and use client records management system (CRM) and associated NDIA business applications