Job Details
  • Reference380403A_1631578686
  • LocationTownsville, Townsville, Queensland
  • Job TypeFull Time
  • Posted10 days ago
  • ConsultantSarah Weekly

About the company:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Chandler Macleod is seeking an experienced Quality Officer to join a Federal Government Agency based in Townsville for a full time 12 month temporary assignment with possible extension. Working with the Performance Management and Quality branch to influence a high quality end to end experience. The branch reviews the consistency and quality of operational activities against standards, procedures and practices across the end-to-end participant value chain.

About the role:

  • Managing a range of moderately complex to complex quality reviews
  • Supporting the team by performing procedural, administrative and operational tasks
  • Triaging the team workflow and making decisions relating to an area of responsibility
  • Providing professional and technical commentary to review findings to improve decision making, planning practice and performance.
  • Conducting quality assurance and quality control activities in relation to planning processes and/or decision making.
  • Assisting to develop and implement improvement strategies to deliver branch goals and strategic objectives.

About you:

  • You will have the ability to adapt to changing situations
  • You will have previous experience of building and maintaining stakeholder relationships
  • You will have previous exposure to the NDIS and the disability sector
  • You will have proven experience providing advice and recommendations
  • You will have excellent communication skills
  • You will have intermediate to advance IT skills including MS Office packages and a CRM


  • 12 months temporary assignment
  • ASAP start
  • Full time hours Monday to Friday 8.30am - 5.00pm
  • $45.74 per hour + super
  • Townsville location

*** Please note to be successful in this role you will be required to complete a Federal Police Check ***