Job Details
  • Reference398573A_1663287061
  • LocationMelbourne
  • SalaryUp to AU$53.63 per hour + Super
  • Job TypeContract
  • Posted10 days ago
  • ConsultantClaudia Leiva
About the Organization:

This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations in Melbourne or Geelong.

About the role:

The APS5 Project Officer is responsible for supporting the Agency in its participation at all levels of government. The work will be varied, fast-paced, and highly valued. You will be part of The Service Guidance and Practice Branch, which is responsible for the design and delivery of guidance improvements and system enhancements, to support the Agency's front line (National Delivery). Additionally, you will communicate with various internal and external stakeholders in a representational role on behalf of the government agency.

Responsibilities may include but are not limited to:

  • Develop high quality, evidence based operational policy and advice, planning resources including Operational Guidelines, Standard Operating Procedures, practice guides, letters, forms and tips.
  • Provide service delivery expertise, technical system advice and procedural guidance around high level Scheme strategy, practice implementation and operational matters.
  • Collaborate with the team to achieve project and business outcomes.
  • Monitor and review project activities against plans.
  • Implement project activities that focus on improving frontline support.
  • Develop and update knowledge articles, letters, forms and participant resources, in addition to develop standards, process, policies and protocols to drive consistency across the Agency with decision making and service delivery practice.

  • Experience working in a similar role under Australian rules and regulations
  • Experience in coordinating and assisting in the management of complex cases
  • Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office
  • Demonstrated commitment to ongoing professional development
  • Current Police Check, o ability to obtain one

What you will bring to the role:
  • Strong communication and interpersonal skills.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams, the ability to adapt quickly to a changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

How to apply:

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.

Mandatory: Australian Citizenship required to work within Federal Government.

Please click 'APPLY" to upload your details and resume to be considered for this role. You can also send in your resumes directly to Claudia Leiva at to be considered for this opportunity.

Applications close 15.00 PM AEST, 29th September 2022