Job Details
  • ReferenceBH-142356
  • LocationGeelong
  • Salary$55.24 per hour, Benefits: super
  • Job TypeContract
  • Posted2 months ago
  • ConsultantJohn Todd
At Chandler Macleod our mission is to recruit using the BestFit™ methodology which is tailored to providing the most suitable candidate for every position at every level for every Government Department and Agency.

Chandler Macleod is currently recruiting for multiple experienced APS5 Internal Review Officers to join a leading Federal Government agency. This is an immediate start with a contract term of 12 months and based in Geelong. 

Role description:

The APS5 Internal Review Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.
It is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team members within a team.

Responsibilities of the role include but are not limited to:
  • Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
  • Undertaking evidence-based decision making as prescribed in the Operational Guidelines and Agency policies.
  • Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
  • Contributing to quality improvement activities to enhance service delivery practice, processes and systems.
Key skills required for role:
  • Ability to coach and mentor staff
  • Review data metrics and identify trends
  • Complete quality checking
  • Ability to deliver training
  • Review performance outcomes and identify areas for capability uplift
Desirable skills to have for the role:
  • Strong communication skills, verbal and written
  • Ability to work proficiently and monitor workloads
  • Technical capabilities or ability to acquire quickly
Please note that to be eligible for this position you must be an Australian Citizen. 

You also must be willing to complete a Work Sample Assessment by COB Monday 27th March.

If you are interested in the position, then please click on the APPLY BELOW button or alternatively you can email your CV to