Job Details
  • Reference380709A_1632291700
  • LocationCanberra
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantGillian Stewart

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a APS5 Case Management Officer on a contract until 30 June 2022 with potential extension.

Responsibilities may include but are not limited to:

  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
  • Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the NDIA.
  • Preparing and maintaining electronic record keeping, including evidence supporting decisionmaking processes and justifying conclusions reached during the case management process


If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Gillian Stewart on 02 6268 9935 or email Gillian.Stewart@chandlermacleod.com for further discussion.