Job Details
  • ReferenceBH-145599
  • LocationAdelaide
  • Salary$44 per hour
  • Job TypeContract
  • Posted8 days ago
  • ConsultantTeresa Zanatta
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply.

****Applications close by 10am Monday 7th of June 2023.****

***Mandatory: Australian Citizenship required to work within Federal Government***

Our Federal Government client is seeking to engage in Multiple APS4 Payments Officer for a 12 month assignment with potential extension in Adelaide CBD.

About the Team
The Payments Branch provides support and guidance to providers delivering NDIS funded services to participants.
It is responsible for investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals. The branch processes manual payments to providers and self-managed participants.

About the Role
The APS4 Payments Officer is a team membership position that will work within defined parameters relating to their area of responsibility. It will apply policy, principles, practices and procedures to achieve outcomes that supports and contributes to NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”.
The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities.

The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities may include but are not limited to:
  • Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
  • Engaging with internal and external stakeholders to resolve payment enquiries.
  • Processing manual payments to providers and self-managed participants.
  • Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
  • Contribute to decision-making within the team/work area.
  • Consistently meeting team and individual work resolution targets. 
  • Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
  • Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

Additional Position Requirement
  • National training for the Payments Officer position will commence Monday, 31 July 2023.
  • A current Workers Screening Check (WSC) is an essential requirement for this position; therefore, it is expected that all successful candidates hold a current WSC and be cleared to commence on Monday, 31 July 2023.

It is highly desirable that the successful applicant understand or lived experience in the field of disability.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

What's on Offer?
  • Position located in Adelaide CBD
  • APS4 $44.00/ph + super
  • Temporary contract for 12 months, with possibility to extend
  • Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm

If you are interested in the role and you have the right experience for the position, please apply now following the link below. CM123W