Job Details
  • Reference396221A_1658981304
  • LocationAdelaide CBD
  • Job TypeContract
  • Posted11 days ago
  • ConsultantTeresa Zanatta

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a APS4 Payments Officer for 15 month assignment with potential extension in Adelaide.

About the Team

The Payments Branch provides support and guidance to providers delivering Agency's funded services to participants.

It is responsible for investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals. The branch processes manual payments to providers and self-managed participants.

About the Role

The APS4 Payments Officer is a team membership position that will work within defined parameters relating to their area of responsibility. It will apply policy, principles, practices and procedures to achieve outcomes that supports and contributes to Agency's objectives to "build a world-leading National Disability Insurance Scheme".

The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities.

The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities may include but are not limited to:

  • Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
  • Engaging with internal and external stakeholders to resolve payment enquiries.
  • Processing manual payments to providers and self-managed participants.
  • Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
  • Contribute to decision-making within the team/work area.
  • Consistently meeting team and individual work resolution targets.
  • Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
  • Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

What's on Offer?

  • Position located in Adelaide
  • APS4 $44.00/ph + super
  • Temporary contract for 15 months, with possibility to extend
  • Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm

****Applications close by 2pm Thursday 11th of August 2022.****

It is highly desirable that the successful applicant understand or lived experience in the field of disability.

***Mandatory: Australian Citizenship required to work within Federal Government***

If you are interested in the role and you have the right experience for the position, please apply now following the link below.