Job Details
  • Reference381737A_1634037137
  • LocationBrisbane CBD
  • Job TypeFull Time
  • Posted12 days ago
  • ConsultantSarah Weekly

About the company:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. This is a great opportunity for an experienced claims and investigations candidate to join a busy Federal Government department.

About the role:

  • Undertaking claims from start to completion/decision
  • Investigation claims and making determining decisions in line with relevant policies and legislation
  • Providing advice and interpretation - both over the phone and in writing
  • Liaising with stakeholders both internally and externally
  • Undertaking any other administration tasks as part of the claims process

About you:

  • You will have previous experience working within a case management capacity - handling large and complex claims
  • You will have excellent written and verbal communication skills
  • You will have previous experience working with policies, procedures and legislation
  • You will be autonomous and have excellent time management and organisational skills
  • You will have great customer and stakeholder skills and comfortable having difficult conversations on occasions
  • You will be comfortable working to strict timeframes in relation to completion of tasks


  • November start date
  • Temporary assignment until 30th June 2022
  • Full time hours Monday to Friday, 7.5 hours per day
  • Brisbane CBD location
  • Federal government

*** The successful candidate for this role must hold Australian Citizenship and complete a federal police check ***