Job Details
  • Reference394055A_1655363131
  • LocationVictoria
  • SalaryAU$40 - AU$45 per hour + + Super
  • Job TypeContract
  • Posted19 days ago
  • ConsultantGemma Tolfo

About the organisation:
Chandler Macleod is proudly partnering with a government organisation that aims to support a better life for Australians living with disabilities, their families and carers. There are opportunities available in Footscray.

About the role:
The Administration Officer will be responsible supporting day to day operations of the Internal Review Team, including, enquiry management, administrative and data management activities.
Some responsibilities include:

  • Receive, acknowledge, record and monitor requests for internal reviews of organisation's decisions.
  • Assist the development and implementation of efficient internal review work practices and provide content for resources to inform quality decision making practices.
  • Educate internal and external stakeholders around the approved internal review of decision business processes and respective responsibilities.
  • Provide administrative support to the Internal Review Business Team.
  • Liaise with the Internal Review Manager and Complaints team to provide a coordinated response to requests for internal review alongside concurrent complaints.
  • Monitor and track requests for review, outcomes, identify trends and areas for improvement ensuring a customer focused approach to continuous service development.
  • Manipulate and present data to contribute to the development of reports.

About you:

Ideally you will have relevant education and experience in a similar role under Australian rules and regulations, as well as:

  • Fully vaccinated to be able to work in the office
  • Competent using IT systems
  • Experience with supporting people with a disability
  • Experience in building relationships and engaging in negotiation both with internal and external stakeholders
  • Adaptable communication and interpersonal skills
  • Ability to work collaboratively within a team and adjust to a rapidly changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to synthesise and analyse information and make decisions in a timely manner
  • Proactive and displays a can-do attitude

What's in it for you:

  • Full time hours with 12-month contract
  • Footscray location
  • Work within a rewarding and respectable Government agency
  • Great hourly rate

How to apply:

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.

For more information, please click 'APPLY' to forward your profile and current CV through to be considered.

Applications close 10PM AEST, Monday 20th June, 2022