Job Details
  • ReferenceBH-102671
  • LocationWagga Wagga
  • Salary$37 - $37.36 per hour
  • Job TypeFull Time
  • Posted21 days ago
  • ConsultantJess Kaur
As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS3 Participant Support Officer on a contract for 12 months.
Position Overview
Responsibilities may include but are not limited to:
  • Managing and resolving participant matters by actioning planning tasks as per the Department.
  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and department’s online support.
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
  • Managing the team shared email inbox, appointments, and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the Department’s Business systems.
Mandatory Requirements:
  • Applicants must be Australian Citizens.

If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. One of our consultant will reach out. Alternatively, you can call Leanne Porter on 02 6268 9926 or email Leanne.Porter@chandlermacleod.com for further discussion.