Job Details
  • Reference401370A_1668736513
  • LocationMildura
  • SalaryUp to AU$36.27 per hour + Super
  • Job TypeFull Time
  • Posted17 days ago
  • ConsultantNaiyya Chhibber
About the Organization:

This leading Federal government agency supports Australian's in achieving their goals and supporting them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.

The APS3 Administration Officer will work within defined parameters relating to their area of responsibility. They will support their team to apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to organisation's objectives to 'build a world-leading scheme

The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities. The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice to resolve moderately complex enquiries.


Responsibilities may include but are not limited to:
 Providing counter/reception support for the local office including participant enquiries in the self-help
kiosks and NDIA online support.
 Managing the team shared email inbox, appointments and telephone enquiries.
 Coordinating appointments with the use of Agency office facilities and ensuring facilities are
accessible for participants.
 Undertaking research and investigation activities and preparing associated reports and
correspondence.
 Supporting planning teams by actioning planning tasks that do not require delegation.
 Undertaking a range of data entry activities and ensuring follow up is completed.
 Receiving and recording complaints and other feedback in the NDIA Business systems

MANDATORY
  • Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office.
  • Current Police Check, or ability to obtain one.
  • Must be an Australian Citizen

    What you will bring to the role:
  • Strong communication and interpersonal skills.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams, the ability to adapt quickly to a changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

    How to apply:
  • Please click 'APPLY" to upload your details and resume to be considered for this role.

    APPLICATIONS CLOSE 21/11/2022 @ 1500 PM