Job Details
  • Reference401561A_1669183264
  • LocationCharlestown
  • SalaryAU$36 - AU$37 per hour + super
  • Job TypeContract
  • Posted4 days ago
  • ConsultantCherry Connew
About our client
Our client is a federal government agency which aims to support a better life for hundreds of thousands of Australians with a significant and permanent disability. In addition to this, they also provide great benefit to the families and carers of Australians living with a disability.

About the role
We are currently recruiting for multiple opportunities for an APS3 Access Officer based in Charlestown.

These administrative roles may involve interacting with the public. You will also be required to communicate and provide straightforward advice to a range of internal and external stakeholders.

The role is a varied and interesting one and will involve clerical, administrative support and operational tasks including some basic research and analysis activities.

Responsibilities of the role include but are not limited to:
  • Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation.
  • Making appropriate access decisions in accordance with delegated authority.
  • Responding to phone and email enquiries about access and eligibility, providing accurate information and effective support to internal and external stakeholders.
  • Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
  • Managing incoming and outgoing correspondence.
  • Scanning and filing documents according to Agency standards and policies.
Informing prospective participants of their application progress as well as their rights and obligations.

About you
To join the team you will:
  • Have previous experience working in an administration or processing administration role previously
  • Be comfortable dealing with inbound phone and email queries
  • Have high attention to detail
  • Have intermediate to advanced IT skills
  • Be a strong team player

What's in it for you?
  • ASAP start
  • 12 month temporary contract
  • Full time hours - Monday to Friday
  • Great pay rate
  • Opportunity to gain Federal Government experience
  • Easy parking
  • Charlestown location - walking distance to Charlestown Square

Our client is committed to becoming a model employer for people with disability who are specifically encouraged to apply

**** Please note the successful candidate for the role must hold Australian Citizenship, and willing to complete a Federal Police Check ****

A Working with Children / Working with Vulnerable People check may be required. In addition to these checks, a Worker Screening Check issued by the relevant State/Territory worker screening unit will also be required for any role for which the normal duties are likely to require more than incidental contact with people with disability.