Job Details
  • Reference369231A_1613709617
  • LocationPenrith, New South Wales
  • Job TypeFull Time
  • Posted15 days ago
  • ConsultantSarah Borg

Chandler Macleod group are currently seeking experienced Reportable Incidents Officers for our client in Penrith.

Reporting to the Assistant Director/ Director in a state based team, you will undertake the following duties:

  • Support the implementation, operation and monitoring of the reportable incidents function
  • Manage a caseload of incidents reported to the commission by providers, including engaging with providers on complex incidents (including deaths of people with disability) and escalating incidents for investigation.
  • Contribute to education and training for providers in identifying incidents, preventing and effectively responding to abuse and neglect of people with disability.
  • Develop productive working relationships with a large and diverse range of stakeholders including state and territory counterparts, service providers and regulatory and law enforcement bodies
  • Assist with the development of advice to the manager about trends, issues, individuals of concern and inadequate investigations by the service provider
  • Behave in accordance with the values promoted by the commission.

    The ideal candidate will possess:
  • A positive contemporary attitude to people with disability.
  • Demonstrated experience in case management
  • The ability to develop influential working relationships with stakeholders
  • Sound understanding of best practice and management of reportable incidents to achieve positive outcomes
  • Sound analytical skills to evaluate reportable incidents and related issues and contribute to solutions, advise and capacity building.
  • Excellent written communicate skills to contribute to high quality briefings and correspondence
  • Highly developed organisational skills
  • Ability to identify and communicate opportunities for continuous improvement to achieve quality outcomes
  • The ability to make sound judgements and decisions based on thorough research, problem solving, innovation and evidence based practice to achieve the objectives of the reportable incidents function.

    Highly desirable:
  • An understanding of the NDIS Quality and Safeguarding Framework and the NDIS Act
  • Lived experience of disability and demonstrated understanding of disability services in a state or territory government context
  • Investigation skills in the context of responding to serious incidents and supporting vulnerable groups of people.

    Candidate must have full work rights and be willing to complete a full background check

    If you match the above criteria, please 'APPLY NOW'. Chandler Macleod - Sarah 02 9914 1658