Job Details
  • Reference379726A_1630367706
  • LocationMelbourne, Melbourne, Victoria
  • SalaryAU$45 - AU$46 per hour + + Super
  • Job TypeContract
  • Posted17 days ago
  • ConsultantVedangi More

About the Organization:
This leading government agency supports those in need and provides tools for Australians to be able to achieve their goals. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency has a great team culture and excellent office location in Melbourne.

About the role:

  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management applications in relation to reviewable decisions
  • Undertaking case management of low to moderately complex matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.


What you will bring to the role:

  • Strong and adaptable communication and interpersonal skills.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams and adapt quickly to a changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to prioritize and allocate tasks in an efficient manner while also maintaining high work standards and accuracy


You MUST be an Australian Citizen or Permanent Resident to be considered for this opportunity and eligible to clear a national police check.

How to apply:
Please send in your updated resumes to vedangi.more@chandlermacleod.com or call 0469 889 351 for a confidential chat about the role.