Job Details
- Reference357750A_1588654030
- LocationCanberra
- SalaryNegotiable
- Job TypeContract
- Posted9 months ago
- ConsultantPrasad SP
Our Federal Government client is seeking to engage a Application Support on an initial contract of 12 Months, with an extensions.
WORK LOCATION - Canberra ACT
Key Responsibilities :
- Provide ongoing support for our clients, following completion of solution implementation.
- Provide technical and software support to clients, including management of issues from initiation to closure.
- Initiate and implement timely resolutions to customer issues ensuring customer is communicated with at all times.
- Provision of accurate information to clients and feedback to the business.
- Utilize internal systems to resolve issues in conjunction with the Senior Support Analysts and product management team.
- Develop documentation to company standards.
- Contribute to, and make use of, internal knowledge systems.
- Develop relationships with clients and third-party vendors.
Required skills - Ability to work as a team and independently.
- Ability to work efficiently in a fast-paced environment whilst meeting SLA's.
- Attention to detail throughout all tasks.
- Excellent problem solving, communication and interpersonal skills, both written and verbal.
- 2+ years industry experience in an application support role.
- Keen to learn new products and technologies.
- Strong knowledge of Windows OS and SQL.
- Demonstrated ability to analyse problems/issues, gather data and information, evaluate and recommend alternative solutions
While the following will make you stand out - BS/BA in Computer Science or a related field preferred, or equivalent technical certifications and experience.
- Experience of working in a technical support environment
- Ability to work collaboratively and effectively with diverse staff, colleagues, and clients
Due to nature of work , candidate for this position is required to be an Australian citizen with NV1 Security Clearance .
If you feel you are a suitable candidate then submit your application by hitting "Apply for this job". Alternatively, you can call Soham Dingare on 02 6268 9915 / Soham.dingare@Chandlermacleod.com for further discussion.

Job Details
- Reference357750A_1588654030
- LocationCanberra
- SalaryNegotiable
- Job TypeContract
- Posted9 months ago
- ConsultantPrasad SP
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