Job Details
  • Reference393720C_1667977670
  • LocationQueensland
  • Job TypeFull Time
  • Posted18 days ago
  • ConsultantPierre Botha

About the Company:

As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.

We are currently seeking for a High-Level Administrative Officer on behalf of our client who is an Australian-owned company which specialises in delivering high-quality transcripts to clients in areas such as finance and media, academic research, and legal and medical dictation. They are also certified resellers of specialist audio products and software (e.g. Olympus, Philips and Nuance products) used in the transcription industry.

They are currently seeking for an Admin Officer to join the Operations team in the Brisbane office located in Milton. The Operations team has a critical role in the business. The successful candidate will enjoy being a key contributor to the business but will also have some flexibility to vary start and finish times within the working week as there is a team of people in Operations providing continuous support to the business.

About the role:

  • Liaising directly with clients regarding their needs and then liaising internally with our team to ensure smooth delivery as per client expectations
  • Working with our proprietary workflow management platform to ensure our complex workflow is managed efficiently
  • Maintaining accurate customer and transaction records in Pacific's systems and databases, (e.g. Zoho Customer Relationship Management database); Excel spreadsheets and other manual logs for record-keeping of actions, etc

About You:

As an Administrative Officer you will:

  • Have highly developed communication skills (oral and written) as effective communication is critical to every aspect of this role
  • Have maturity and a well-developed sense of responsibility commensurate with the key nature of the Coordinator role
  • Be a team player who understands that whilst the Admin Officer is a key role in the team, overall results are delivered by the team
  • Have well developed time management and pressure management skill as, at times, this role must deal with multiple demands under time pressure
  • Has the ability to appreciate overall corporate objectives for this team and then make sound decisions (often under time pressure as stated) that align with those objectives
  • Intimately understand that the future of any business lies in efficiently and professionally delivering client satisfaction
  • Demonstrable experience in roles requiring these attributes will be highly regarded


  • A competitive rate of pay to be negotiated based on your skills and experience
  • A positive work environment with supportive and friendly managers and co-workers
  • Brand new office premises at Milton, close to public transport (on-site parking may be negotiated depending on the needs of the successful candidate)
  • Flexibility in working arrangements in relation to days/hours
  • Long-term opportunity to develop a wider role within the company commensurate with skills and interest.

We are interviewing immediately, so to be considered for this role APPLY NOW.