Job Details
  • Reference362206F_1604051884
  • LocationTownsville
  • Job TypeFull Time
  • Posted24 days ago
  • ConsultantSarah Weekly

About the company:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity for a team leader/business support manager to join a large and expanding federal government agency.

About the role:

  • You will be responsible for the day to day operations and workload allocation of a busy administration and service delivery team
  • You will be managing the performance and targets of the team
  • You will be working with the service delivery team on their ongoing development and training needs
  • You will be responsible for process improvement and monitoring of workflow and team output
  • You will be responsible for recording, managing and escalating internal and external inquiries and complaints
  • You will be responsible for managing team diaries and supporting the greater team
  • You will be organising and coordinating meetings and forums
  • You will be working in a constantly changing environment, where the priorities of the team and individuals can change frequently
  • You will be required to participate in performance management processes

About you:

  • You will have previous experience in a team leader or management capacity
  • You will have previous experience of allocating work to a team, monitoring workflow and ensuring that delivery targets are met
  • You will have previous experience of working in a high volume administration and service delivery team
  • You will have previous experience of performance management, and staff development and training
  • You will be comfortable dealing with conflict
  • You will have intermediate to advanced PC skills (including Word, Excel and Outlook)
  • You will have high attention to detail

Benefits:

  • ASAP start
  • Long term temporary until end of June 2021
  • Full time hours Monday to Friday 8.30am - 5.00pm
  • Townsville location
  • Federal government