Available in NSW, VIC, QLD, WA

Overview

In today’s workplace, having the skills to constructively communicate to build effective relationships, influence and persuade people is critical.

Chandler Macleod’s Constructive Communication training provides skills and techniques to maximise your effectiveness in communicating with people, dealing with difficult conversations and reducing stress and conflict from ineffective communication practices.

Constructive Communication is about increasing the probability of dealing successfully with other people by identifying, developing and applying constructive communication techniques.

Key Behaviours/Competencies

A Constructive Communicator has the knowledge, confidence and skills to:

Balance competing demands Put forward different ideas Manage difficult conversations Recognise aggressive or passive communication styles and develop assertive alternatives.

Key Benefits

The course covers communication techniques to promote more constructive interactions with others. Participants will address:

Recognising behaviours that contrast with assertiveness Replacing non-effective behaviours with specific assertive techniques  Securing others’ cooperation Providing feedback, both good and bad Managing others’ expectations Appropriate non-verbal communication Effective questioning techniques

Program Components

Based upon adult learning principles, the course makes use of a combination of training techniques including a customised workbook, individual and group exercises, theory and discussion Courses can be tailored to suit the needs of an organisation, with practical, relevant examples.

Course Fees

The fee for this one day program including all materials, lunch, morning and afternoon tea is:

$495 + GST per person. Group discounts are available upon request.